Customer Satisfaction Survey

Dear Valued Customer

As an independent appliance service company, we are pleased to have had the opportunity to provide you with our services. We make every effort to provide you with the highest quality service experience. Your comments and suggestions are very important to us. Please take a moment and let us know your opinion.

Thank you,

Larry Bergo
President

Scale
5=Completely Satisfied	4=Mostly Satisfied
3=Somewhat Satisfied	2=Mostly Dissatisfied
1=Completely Dissatisfied

 

1.	Was your call answered in a friendly, helpful and efficient manner?	54321
2.	Was your service appointment convenient for you?	54321
3.	Did we repair your appliance in a timely manner?	54321
4.	Did our technician treat you and your property with respect?	54321
5.	Was your appliance repaired to your satisfaction?	54321
6.	How would you rate your overall experience with our company?	54321
7.	Would you use our company again an/or recommend us to a neighbor?	54321
8.	Was there an employee who was especially helpful?	Name:
Comments:
Name: (Optional) Phone Number: (Optional) Job Invoice Number: (Optional)
How were you referred to our company?
	Family/Friend Previous Customer Retailer Yellow Pages Manufacturer Internet/Website Other
Would you like your survey to be added to our testimonail page? Yes No