• How often should I vacuum my condenser and how?
  We recommend vacuuming your condenser every 3 - 6 months. Cleaning the condenser is important for the overall operations of the unit including cooling functions. A dirty condenser may lead to warm temperatures in the refrigerator and freezer. It may also cause the unit to run excessively. It may contribute to condensation or frost inside of the compartments. If the condenser is not cleaned properly it may even cause premature failure of mechanical components in the unit. Condenser Cleaning - All Models Before cleaning the unit, shut the electricity off at the control panel. When you clean the condenser, wear gloves to avoid injury from the sharp condenser fins. Use a soft bristle brush and vacuum to remove dust and lint from the condenser. To avoid bending the condenser fins, be sure to vacuum in the direction of the fins, up and down. Clean the condenser every three to six months or sooner if you have pets.
  We can assist you over the phone or you can schedule the “Annual Condenser Clean” at a discounted rate under the “Service” or “Request” tabs on this site.
  
  
• The most common cause for dishwashers to not drain is a blockage in the air gap. This air gap is not part of the dishwasher but typically identified by a silver cap on your sink. Air gaps are required in California and should be checked regularly. Usually removing the silver cover and unscrewing the top cap will reveal any debris that might be keeping the unit from draining properly
  
  
• To help assure efficiency and proper operation the condenser on your refrigerator must be cleaned regularly. The condenser relies on air flow to work properly sometimes obstructions to that air flow can cause the unit to fail.
  
  
• BBQ’s require regular maintenance. If your unit fails to light immediately and completely please turn it off and either refer to your user manual or contact us for service. Sometimes spider mites spin webs inside the tiny holes in valves and fittings that block the flow of gas. In addition, over time burner ports become clogged and do not light properly or lead to uneven cooking.
  
  
• Today’s electronic ovens and ranges use cooling fans to assure the components are protected from high temperatures. It is common for these fans to continue operating even after you have turned the appliance off. The fans will turn off when the temperature drops to a safe level. After self cleaning these fans may run for an hour or more.
  
  
• Most modern gas cooktops use electronic ignition to light the gas. This ignition system provides a spark until the flame appears then automatically shuts off. Sometimes you may notice the sparking continuing even after the flame appears. This is often caused by the burner cap being out of position. If the flame is not even around the burner check the position of the cap.
  
  
• It is always helpful for you to have your model and serial numbers available when scheduling service. This information allows us the opportunity to review your problem to try to assure the needed parts and resources are available at the time of service.